Every organisation has been affected by COVID-19. Not every organisation has the time, resources or ability to accelerate a real time response capability for their important customers, members and public.
-Better respond to your customers with your own, business COVID-19 assistant
-Maintain your operational capability and remain up to date with the current situation
- Responds with up to the minute information from TRUSTED Australian government websites.
- Complete and populated chit chat responses including requests to speak to an agent/human.
- Over 40 other COVID intents localised to Australia, examples include:
- Getting tested
- Breaking isolation
- Preventing the spread
- Definitions of common terms
- Public gathering limits
- Persons at risk
- Isolation rules
- What to avoid
- Template to add your OWN business enquiries for automation eg:
- Are you still operating as usual?
- How can i get in touch with your team?
- When will you open again?
- Will I still have to pay?
- Any other queries you need to automate rapidly.
- READY to deploy on your website, facebook, internal slack channels or other (just ask).
- READY to automate questions with live chat hand-off to Salesforce LiveAgents.
- READY to automatically track and store all customer enquiries/conversations
We understand that this is a difficult time for all businesses. We are offering the following as complimentary:
- All content developed to date
- Integration connectors
- 90 days Platform licencing
- Business response template for your business specific responses
- Website widget and UI
- We maintain a small fee for services to deploy your VA (excludes customisations if requested)
Get in touch: firstname.lastname@example.org
See a quick demo here: DEMO